Let’s be honest, nobody ever plans to crash their car. One second you’re heading home, bit of traffic, radio on, next thing you know, there’s a bang, maybe some smoke, and everything stops. It’s a shock every time.
Truth is, most people have no idea what to do next. You’re trying to make sure everyone’s okay, your heart’s racing, and the car’s sat halfway across the road. That’s where we come in.
At Reds Recovery Services, we deal with this stuff every day across Kent. From minor bumps to complete write-offs, we’ve been there, done it, and helped drivers get sorted. Here’s what actually happens when you call us after a crash.
1. First, check everyone’s alright
Sounds obvious, but it’s easy to forget when the panic kicks in. Make sure everyone’s okay yourself, passengers, anyone else involved. If someone’s hurt, or you’re on a fast road like the A2 or M2, call 999 first thing.
Move away from traffic if it’s safe, hazards on, and don’t stand in the lane. If you’re on a motorway, hop over the barrier and wait there. Cars come fast, and you don’t want to risk it.
Once things calm down a bit, that’s the time to get recovery sorted.
2. Call someone local, not a call centre
A lot of people ring their insurance or one of the big national recovery firms. They’ll log your call, maybe take an hour to find someone nearby, and then send them out. You’ll be sat there freezing or shaken up, still waiting.
When you call Reds Recovery Services on 01634 926 801, you talk to someone local straight away. No hold music, no middleman. Just one of us on the other end asking where you are and how bad the car looks.
Tell us what’s happened, what you’re driving, and roughly where you are. We’ll tell you what it’ll cost and when we’ll be there. Simple as that.
3. We make the scene safe first
When we arrive, the first job is always safety. We don’t just hook up the car and go. We’ll get cones out if we need them, position the truck right, and check everything’s clear.
We use Iveco Daily 7.5-ton flatbeds, proper heavy-duty trucks that can take anything from small cars to big vans. Doesn’t matter if it’s on the verge, nose into a barrier, or missing a wheel, we can get it loaded safely without causing more damage.
To be fair, a lot of what we do comes down to experience. We’ve done tight country lanes, muddy tracks, and awkward parking spots all over Kent. You learn a few tricks after enough years on the road.
4. You choose where the car goes
Once your car’s loaded, it’s up to you where it goes. Some people want it taken home. Others prefer it dropped at a garage or body shop. If you’re not sure, we can suggest one near you that’s reliable.
We cover everywhere around here, Medway, Sittingbourne, Maidstone, Gravesend, and the smaller towns too. So wherever you end up, we’ll get your vehicle to the right place.
If your insurance company needs details, we can help with that too. We’ve worked with plenty of local garages and claim teams before.
5. After the job’s done
Once your car’s sorted, we make sure you’re not left stranded. Some people have someone pick them up, others jump in the truck with us for a lift nearby. We’ll always check you’re okay before we leave.
To be honest, that’s the bit people remember most , just someone calm turning up when everything feels like chaos. We know how rough accidents can be, so we take our time to make sure you’re safe and sorted before heading off.
Why people around Kent call Reds Recovery
There’s a few reasons, really.
- We’re local, so we actually show up fast.
- You get a real price upfront, not one that doubles later.
- Our drivers are polite, patient, and know what they’re doing.
- We’re available 24/7.
Big companies can’t match that. When you deal with Reds, you’re dealing with real people who live and work in the same towns you drive through every day.
We’ve handled accident recovery in Kent for years, and most of our calls now come from word of mouth. Someone we helped tells their mate, then that mate calls us later. That’s how you know people trust you.
If you’ve had a crash, don’t stress
Accidents happen to everyone at some point. Whether it’s a small bump in town or a bigger hit on the motorway, we’ve got you covered.
Call Reds Recovery Services on 01634 926 801 or visit https://redsrecovery.co.uk. We’ll tell you exactly what to do, how long we’ll be, and we’ll handle the rest.
We’re based in Kent, on call all hours, and ready whenever you need help.