Broken Down in Medway? Here’s What to Do

If your car’s broken down in medway, whether you’re stuck on the A2, outside the shops in Gillingham, or in a quiet country lane somewhere in Kent, we know how stressful that can be.

We’re Reds Recovery, based right here in Medway. We’re a small team, local lads, and we do this every day. We come out, sort the issue or get your vehicle where it needs to go. No faff, no call centres, no nonsense.

Here’s what usually happens when you ring us.

First, Call Us

When you ring, we’ll ask a few quick things:

  • Where are you? A postcode, pub, shop, anything that helps us find you
  • What vehicle are you in?
  • What’s gone wrong — flat tyre, won’t start, warning lights?
  • Are you and anyone with you safe?

That’s it. We just need to know what we’re dealing with so we bring the right gear.

Save our number if you haven’t already 01634 926 801
Could save you a lot of hassle one day.

Then We Head Out

We’re local, so we’re not waiting on instructions from somewhere miles away. As soon as we’ve got your details, we’re out the door. We know the back roads, shortcuts, and where traffic piles up, so we get to you fast. Doesn’t matter if it’s 2 in the afternoon or 2 in the morning — we’re on call 24/7.

When We Get There

First thing is making sure you’re alright. If you’ve broken down somewhere dangerous — fast road, no hard shoulder — we’ll get you somewhere safer.

Then we’ll take a look. A lot of the time it’s something we can fix there and then. Jump-starts, tyres, quick fixes — we carry the gear for all that. If it’s something bigger, we’ll load the car on the truck and take it wherever you want — home, garage, wherever.

We Tow Most Things

We’ve got the right kit to recover:

  • Cars
  • Vans
  • Light commercial motors
  • Motorbikes (if you let us know ahead of time)

We’ll strap it down properly and treat it with care — no dragging it up or causing more damage.

While You’re Waiting

If you’re waiting for us to turn up, here’s what we always say:

  • Try and get yourself somewhere safe — away from traffic if you can
  • Leave your hazard lights on
  • If you’re on a motorway or dual carriageway, it’s often safer to get out and stand behind the barrier
  • Don’t try and fix anything unless you’re 100% confident
  • Keep your phone on and charged so we can call if needed

Good to Have Ready

When you call, if you’ve got these handy, it helps:

  • Location (postcode or nearest landmark)
  • Vehicle make, model, and plate number
  • A quick idea of what’s gone wrong
  • Anything else we need to know (like if your car’s very low or modified)

Why Call Reds?

We’re a small local outfit. Not a big chain, no overseas call centres, no delay while they “find a driver.” It’s just us — we’re out on the roads every day helping people like you.

We show up quick, we don’t mess about, and we tell it to you straight. No hidden costs, no “extras” once we’re there.

We Work Across Medway and Kent

We cover:

  • Gillingham
  • Chatham
  • Rochester
  • Strood
  • Rainham
  • Hoo and surrounding villages
  • Most of Kent

Need Help Right Now?

Call us. Doesn’t matter what time it is. If your car’s given up, we’ll get to you.

Reds Recovery – 01634 926 801